Privacy Policy

Car Trade Suite

Effective Date: 01 April 2026
Last Updated: 22 May 2026

1. Introduction

Welcome to Car Trade Suite (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in connection with our software products, websites, applications, APIs, cloud services, and related services (collectively, the “Services”).

This Privacy Policy is designed to comply with applicable privacy and data protection laws in Japan, including the Act on the Protection of Personal Information (APPI).

2. Scope

  • Customers purchasing or licensing software products
  • End users accessing our Services
  • Website visitors
  • Business partners and vendors
  • Prospective customers

3. Definitions

Personal Information: Information relating to an identifiable individual.

Personal Data: Personal information stored in a database for business use.

Sensitive Personal Information: Information such as health data, biometric data, religion, race, or criminal history.

Customer Data: Data uploaded or stored by customers through the Services.

4. Information We Collect

A. Information Provided by Users

  • Name
  • Company name
  • Email address
  • Phone number
  • Billing information
  • Account credentials
  • Support requests

B. Automatically Collected Information

  • IP address
  • Browser type
  • Device identifiers
  • Operating system
  • Usage logs
  • Cookies and analytics data

C. Information From Third Parties

  • Payment processors
  • Identity verification providers
  • Marketing platforms
  • Public databases

5. Purpose of Use

  • Providing and maintaining Services
  • Customer support
  • Billing and payment processing
  • Security monitoring
  • Fraud prevention
  • Service analytics and improvement
  • Marketing communications
  • Legal and regulatory compliance
  • Dispute resolution

6. Legal Basis for Processing

We process personal information based on:

  • User consent
  • Contractual necessity
  • Legitimate business interests
  • Compliance with legal obligations

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate Services
  • Remember user preferences
  • Analyze usage
  • Improve functionality
  • Detect fraud and abuse

Users may disable cookies through browser settings, though some features may not function properly.

8. Disclosure of Information

A. Service Providers

  • Cloud hosting providers
  • Analytics providers
  • Payment processors
  • Customer support vendors

B. Legal Requirements

We may disclose information where required by law, court order, or government authority.

C. Business Transfers

Information may be transferred during mergers, acquisitions, financing, or asset sales.

9. International Data Transfers

Personal information may be processed outside Japan. We implement reasonable safeguards to protect transferred data.

10. Data Retention

We retain information only as long as necessary for:

  • Providing Services
  • Legal compliance
  • Resolving disputes
  • Enforcing agreements

11. Security Measures

We implement commercially reasonable administrative, technical, and organizational safeguards including encryption, access controls, monitoring systems, and employee confidentiality obligations.

However, no system is completely secure and we cannot guarantee absolute security.

12. Customer Responsibilities

  • Obtain necessary user consents
  • Protect account credentials
  • Comply with applicable laws
  • Upload only lawful content

13. User Rights

Subject to applicable law, users may request:

  • Access to personal information
  • Correction of inaccurate data
  • Deletion requests
  • Suspension of use
  • Withdrawal of consent

14. Children’s Privacy

Our Services are not directed to children under the applicable legal age. We do not knowingly collect children’s personal information without authorization.

15. Third-Party Services

We are not responsible for third-party websites, services, or privacy practices linked through our Services.

16. Limitation of Liability

To the maximum extent permitted by law:

  • Services are provided “as is” and “as available”
  • We are not liable for indirect or consequential damages
  • Users acknowledge inherent internet security risks

Liability shall not exceed fees paid by the customer during the preceding twelve (12) months unless otherwise required by law.

17. Indemnification

Customers agree to indemnify and hold harmless the Company from claims arising from:

  • Misuse of Services
  • Violation of laws
  • Unauthorized Customer Data
  • Third-party rights infringement

18. Data Breach Response

In the event of a confirmed data breach, we may:

  • Investigate and mitigate the incident
  • Notify affected parties where legally required
  • Cooperate with authorities
  • Implement corrective actions

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted with a revised “Last Updated” date.

20. Governing Law and Jurisdiction

This Privacy Policy shall be governed by the laws of Japan. Disputes shall be subject to the exclusive jurisdiction of the courts located in Tokyo, Japan.

21. Contact Information

Shinzo Hirayama
〒150-0041 東京都渋谷区神南1-20-13
admin@cartradesuite.com
Phone -

22. APPI Compliance

In accordance with Japan’s Act on the Protection of Personal Information (APPI), we:

  • Specify purposes of use
  • Implement security control measures
  • Respond to disclosure and correction requests
  • Supervise employees and contractors handling data